Privacy Policy
At MSME OSEM, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
Last updated: February 27, 2025
Information We Collect
When you use MSME OSEM, we may collect the following types of information:
Personal Information
- Name, email address, and phone number
- Business details (organization name, GSTIN, address)
- Account login credentials
- Payment and billing information (where applicable)
Usage Data
We collect data about how you access and interact with our platform, such as:
- IP address and browser type
- Pages visited and time spent on the site
- Device information and operating system
How We Use Your Information
We use your information to provide and improve our services, including:
Primary Uses
- To create and manage your account
- To process transactions and provide customer support
- To send important updates, alerts, or promotional material (with consent)
- To analyze platform usage and improve user experience
Information Sharing and Disclosure
We do not sell or rent your personal data. Information may only be shared with:
- Service providers and partners that support our operations
- Regulatory authorities, if required by law
- In case of business transfers such as mergers or acquisitions
Your Data Is Safe
MSME OSEM values your trust and ensures that your personal data is handled responsibly and securely.
Data Security
We implement technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
Encryption
All sensitive information is encrypted in transit and at rest.
Secure Storage
Your data is stored on secure servers with restricted access.
Your Rights
As a user of MSME OSEM, you have the following rights regarding your personal data:
Right to Access
You can request access to the personal data we hold about you.
Right to Rectification
You can request corrections to inaccurate or incomplete data.
Right to Erasure
You can request deletion of your data, subject to legal obligations.
Cookies and Tracking
MSME OSEM uses cookies to improve functionality, analyze usage, and enhance your experience. You can manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be notified on this page or through email communications.
Contact Us
If you have any questions about these policies, please reach out to our support team.
Contact Support